Guiyang's smart parking services enhance summer travel experience

Qingyun Road Smart Parking Lot – located next to the popular Qingyun Market – has entered its busiest period as Guiyang's summer tourism season continues to attract visitors. To ensure a smooth experience, Guiyang Smart City Operation Group, affiliated with the State-owned Guiyang Infrastructure Construction & Investment Group, has upgraded its facilities and services, offering greater convenience and efficiency.

Since March, the company has improved parking, streamlined its online payment services, and established a standardized staff member training system that combines daily briefings, specialized training, and regular assessments, with more than 400 parking attendants strengthening their skills in vehicle guidance, visitor assistance, and customer service.

Ahead of the peak summer season, the company carried out inspections at 30 parking lots and 107 roadside parking areas, including equipment maintenance, signage upgrades, and system testing, while a new nighttime inspection mechanism was introduced to ensure any issues are identified and resolved promptly. An on-site service hotline and a 10-minute rapid response mechanism have also been launched to help drivers quickly resolve issues.

The smart parking system is now connected to Baidu Maps and Amap, allowing drivers to check real-time space availability before arriving.